Welcome to Darwen Healthlink
Patient Access lets you use the online services of your local practice. These may include arranging appointments, repeat medication, secure messages, viewing your medical record and updating your details.
Welcome to your new website, available for your convenience. The website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Darwen Healthlink - Practice Survey results 2016
The Practice gave out 50 questionnaires to random patients. Out of these 43 were returned and 1 was partially completed. The questions were around access to the surgery, availability of appointments, waiting times and the overall experience at your Practice. The main questions asked have now been collated and are available to view using the link below.
Patient Reference Group - Your next meeting will be held Tuesday 5th September 2017 at 1.30pm in the Training Room at Darwen Health Centre, all patients are welcome.
Protected Learning Time /Staff Training 2017-2018
In order for the doctors and clinical staff to attend learning time in 2017/2018 the practice provides emergency cover from 12:30 -6:30 pm
on the following dates:
Wednesday 27 September 2017
Thursday 19 October 2017
Thursday 23 November 2017
Wednesday 21 February 2018
Tuesday 22 March 2018
Please note that the practice phones and reception are still manned by our administrative staff.
Patient Information Personal Confidential Data (PCD) - Recently the Health and Social Care Information Centre (HSCIC) published information to say under certain circumstances they may require Personal Confidential Data from GP practices, without seeking patient consent. If you require any information regarding this, you can log onto www.hscic.gov.uk
Complaints Procedure: Please click on the link for more information - Darwen Complaints Leaflet [PDF]
(Site updated 04/09/2017)