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Patient Reference Group

Welcome to Darwen Healthlink  

TO REGISTER FOR PATIENT ACCESS CLICK ON THE LINK:-https://patient.emisaccess.co.uk/account/login?ReturnUrl=%2F

Patient Access lets you use the online services of your local practice. These may include arranging appointments, repeat medication, secure messages, viewing your medical record and updating your details.

Health_CentreWelcome to your new website, available for your convenience.  The website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction. 

DARWEN HEALTHLINK   - Statement of Purpose
Darwen Healthlink - Practice Survey results 2016
The Practice gave out 50 questionnaires to random patients.  Out of these 43 were returned and 1 was partially completed.  The questions were around access to the surgery, availability of appointments, waiting times and the overall experience at your Practice.  The main questions asked have now been collated and are available to view using the link below.
Patient Questionnaire Results 2016
Action Plan from Patient Survey 2016
 Darwen Healthlink Patient Questionnaire 2016 - blank copy

 

Patient Reference Group - Your next meeting will be held Tuesday 5th September 2017 at 1.30pm in the Training Room at Darwen Health Centre, all patients are welcome.
Protected Learning Time /Staff Training 2017-2018

In order for the doctors and clinical staff to attend learning time in 2017/2018 the practice provides emergency cover from 12:30 -6:30 pm

on the following dates:

Wednesday 27 September 2017

Thursday 19 October 2017

Thursday 23 November 2017

Wednesday 21 February 2018

Tuesday 22 March 2018

Please note that the practice phones and reception are still manned by our administrative staff.  

Patient Information  Personal Confidential Data (PCD) -  Recently the Health and Social Care Information Centre (HSCIC) published information to say under certain circumstances they may require Personal Confidential Data from GP practices, without seeking patient consent.  If you require any information regarding this, you can log onto www.hscic.gov.uk 

Complaints Procedure: Please click on the link for more information - Darwen Complaints Leaflet [PDF]
Chaperone Policy: Please click on th link for more information - Darwen Healthlink Chaperone Policy
 
(Site updated 04/09/2017)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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