COVID-19 & Practice updates
Useful links during COVID-19
Wearing face masks
Darwen Healthlink is therefore promoting the use of face mask if at all possible when you attend the practice. Further guidance on this can be found using the links below.
Guide on making your own face mask
The guidance for the clinically extremely vulnerable is that shielding has been paused. This means:
- you do not need to follow previous shielding advice
- you can go to work as long as the workplace is Covid-secure, but should carry on working from home wherever possible
- clinically extremely vulnerable children should attend education settings in line with the wider guidance on reopening of schools and guidance for full opening: special schools and other specialist settings
- you can go outside as much as you like but you should still try to keep your overall social interactions low
- you can visit businesses, such as supermarkets, pubs and shops, while keeping 2 metres away from others wherever possible or 1 metre, plus other precautions
(For more info click the image above)
Access to General Practice
Your GP Practice is still open
- Due to the coronavirus outbreak, how you contact your GP surgery will be different at the moment. This is to limit face-face contact where possible and help stop the spread of coronavirus
- Face-to-face appointments are available to all patients, but you may be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you.
- In addition to face-to-face consultations, many GP practices are offering consultations online or over the phone. This can be a convenient and flexible way to receive healthcare but if you would prefer to see a GP or healthcare professional in person then this will be arranged for you.
Ways to seek healthcare advice from a GP
- Call your surgery to discuss a face-to-face or virtual (telephone or video) appointment
- Call NHS 111 or go online to seek advice https://111.nhs.uk/
- Download the NHS App to order repeat prescriptions, book appointments and check your symptoms
Access to General Practice
What happens if I need an appointment?
- Please do not attend to the surgery if at all possible to book an appointment.
- You can contact us via telephone on 01254 226600 or use the MyGp App to book an available telephone slot.
- When you contact the surgery for an appointment your receptionist will book you a telephone call slot.
- The GP or Advanced Nurse Practitioner (ANP) will then call you to discuss your problem.
- If necessary the GP or ANP will invite you to the surgery to been seen face to face or alternatively manage your problem via the telephone or video call.
- If you are asked to come into the surgery for a face to face appointment, please remember to wear a face covering.
- Measures are in place to keep you safe from infection if you are invited to the surgery.
PRACTICE UPDATES REGARDING COVID-19
From the 10/06/2020 the prescribing desk will now be open each day:
09:00-10:00am - 1 hour
17:00-18:00pm - 1 hour
This is to limit the amount of patients attending the surgery at any one time and therefore reduce the risk of potential covid-19 infection rates
The phone lines will remain the same open from 10:00am-12pm and 14:00pm -16:00pm for queries.
The Reception Desk
Telephone lines and reception desk
Please only attend for an appointment if you have received a telephone call and been invited in by the GP Advanced Nurse Practitioner, Practice Nurse or Health Care Assistant.
GP Practice One way system for social distancing
There is now a one way sysetm in operation at the surgery and social distancing measures are in place.
Patients will also notice protective screens are in place at the reception and prescriptions desks, these are purely to protect staff and patients to minimise infection risk.
Patients must follow the new system to abide by goverment social disctancing measures